FAQ

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FAQ 〰️

Does YFS have a waitlist for custom doll orders?

No, we do not have a waitlist. Our custom dolls are first come, first serve! To snag a spot, we recommend subscribing to our email list so that you can get a heads up before re-stock, or setting your alarm for 10am PST on the first of every month :)

How much is a typical custom doll?

Without any extras, a custom doll is $325. If you would like to read more about what is considered an “extra”, please check out this google doc!

Do we re-make dolls?

The answer depends on the doll! If you would like a replica of a doll that someone customized as a mini-me, the answer is no. If you would like a character doll, for example, a Nat or Lottie from Yellowjackets, then we absolutely can! We just want to be sure that you know that each doll is hand-painted by Madeline, and it is impossible to make a doll look exactly the same as a previous doll, but she can mimic the painting to the best of her ability.

Do you ship internationally?

Yes! We have flat rate international shipping at $25usd (and $10usd for Canada). We ship to all countries hosted by Squarespace. At this time, we cannot link Paypal to our Squarespace, so we cannot take payments from countries that Squarespace does not host. In this case, we have had customers find success with proxy services. If you would like to order through a proxy, please give us a heads up via email before ordering. International customers are responsible for all duties and fees incurred during shipping.

If you have any questions that are not answered here, feel free to email us at hello@yourfavoritesister.com :)

  1. read this google doc!

  2. purchase the “portrait doll” listing. this listing re-stocks on the first of every month at 10am PST. there is no waitlist, it is first come first serve, so set your alarm!

  3. please note the initial $175usd payment is a non-refundable deposit to secure your spot. we use this to purchase the materials for your doll.

  4. we will reach out to you via email and you will fill out several google forms so we can have all of the information to make your dream doll! this is also the time to send reference photos!

  5. we will email you as soon as your base doll arrives, then we get to work!

  6. we will send frequent photo updates of every step of the process. be sure to email back promptly to expedite the completion of your doll.

  7. when your doll looks perfect, we will send you an invoice for the remaining cost (this is typically $150usd, making the total $325usd).

  8. once your invoice is paid, we ship your doll!

  9. if your doll has any issues in the future or befalls any unfortunate accidents, any YFS doll has a lifetime membership to the YFS doll hospital. ship her back to us and we will make her good as new again.