FAQ

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FAQ 〰️

How much is a typical custom doll?

Without any extras, a custom doll is $325. If you would like to read more about what is considered an “extra”, please check out this google doc!

Do we re-make dolls?

The answer depends on the doll! If you would like a replica of a doll that someone customized as a mini-me, the answer is no. If you would like a character doll, for example, a Nat or Lottie from Yellowjackets, then we absolutely can! We just want to be sure that you know that each doll is hand-painted by Madeline, and it is impossible to make a doll look exactly the same as a previous doll, but she can mimic the painting to the best of her ability.

Do you ship internationally?

Yes! We have flat rate international shipping at $25usd (and $10usd for Canada). We ship to all countries hosted by Squarespace. At this time, we cannot link Paypal to our Squarespace, so we cannot take payments from countries that Squarespace does not host. In this case, we have had customers find success with proxy services. If you would like to order through a proxy, please give us a heads up via email before ordering. International customers are responsible for all duties and fees incurred during shipping.

Note about tariffs:

We understand that many international customers are concerned about incurring additional prices due to ongoing global trade conflicts. Unfortunately, this situation is out of our hands. At this time, we do not have an option to pre-pay tariffs before shipping and we cannot for sure give an estimate of cost. Buyers are responsible for all fees incurred due to international shipping.

If you have any questions that are not answered here, feel free to email us at hello@yourfavoritesister.com :)

  1. read this google doc!

  2. custom requests open on the 1st of every month, and close on the 3rd at midnight. the custom request form will be posted on the front page of our website, as well as on our social media pages. fill out the custom request form with as much detail as you can. after the 3rd, we will read through every request. due to supply availability, time, and general interest, we are not able to complete every request we recieve. we will reach back out shortly with our selections, occassionally some dolls will be pushed to later months. there is only two of us, but we complete as many dolls as we are able :)

  3. after your doll is selected, we will send you a detailed price estimate as well as an invoice for a non-refundable deposit to secure your spot and purchase the materials for your doll. typically, the deposit will be $175USD, but could increase if the overall price for your doll is higher.

  4. we will reach out to you via email and you will fill out several google forms so we can have all of the information to make your dream doll! this is also the time to send reference photos!

  5. we will email you as soon as your base doll arrives, then we get to work!

  6. we will send frequent photo updates of every step of the process. be sure to email back promptly to expedite the completion of your doll.

  7. when your doll looks perfect, we will send you an invoice for the remaining cost (this is typically $150usd, making the total $325usd).

  8. once your invoice is paid, we ship your doll!

  9. if your doll has any issues in the future or befalls any unfortunate accidents, any YFS doll has a lifetime membership to the YFS doll hospital. ship her back to us and we will make her good as new again.